Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.DeleteMyAccount.io (the "Site").
Personal information we collect
When you visit the Site, we do not collect your personal information, unless you enter your email address to receive information about our services. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
We collect Device Information using cookies. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
We use cookies as described in the table below.
| Cookie name | Cookie expiry | Provenance | Purpose | Cookie category |
|---|---|---|---|---|
| _ga | 2 years | Third party (Google) | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Analytic |
| collect | Session | Third party (Google) | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Analytic |
| _gat | 1 day | Third party (Google) | Used by Google Analytics to throttle request rate. | Analytic |
| _gid | 1 day | Third party (Google) | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Analytic |
| ads/ga-audiences | Session | Third party (Google) | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Marketing |
If you decide to use our services, you will need to create a user account by entering your email address and a password. We will keep your email and encrypted password. We refer to this information as "Account Information".
To fully use our services, you will need to provide your full name and address. In some cases data brokers ask for additional personal data for user verification (such as date of birth) and we will only be able to complete data removal if you choose to provide such information. We refer to this information as "Personal Data".
We also keep communication with you regarding the services provided and issues that arise when rendering the services.
As for payment related information, our payment processing partners collect usual data necessary for payment processing and/or refund requests (transaction date, payer’s IP address, credit card number, credit card owner’s full name, in some jurisdictions also personal identity code, passport or identity card number and/or residence address).
How do we use your personal information?
We use the Device Information that we collect to help us to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use Account Information to create and manage your account, to provide customer service, and to market our products and services that may be interesting to you.
Personal Data is used to generate relevant documents entitling us to provide deletion requests to the data brokers on your behalf. Relevant documents signed by you and containing some of your Personal Data are then sent to data brokers together with the deletion requests.
Sharing your personal information
We do not sell your personal information.
We share your personal information with the email service provider so that we could use this service. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted, you may also object to processing of your personal information. If you would like to exercise any of those rights, please contact us through the contact information below.
Additionally, we are processing your information (your email address) to communicate with you about our services, to ask you some questions about data brokers and to provide our services.
Data retention
We will maintain your provided information for no longer than 12 months after termination of providing our services.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@deletemyaccount.io.